Best Practices in Aftercare and Business Retention & Expansion (BRE)

Course Details

Required Score:
80%
 

Best Practices in Aftercare and Business Retention & Expansion (BRE)

Training on best practices in enquiry handling, account management, aftercare and supply chain development. Key topics covered and skills acquired from completing this module include:

  • What is aftercare/BRE
  • Best practices in account management
  • Types of aftercare and BRE
  • How to develop an aftercare policy
  • How to develop a supply chain policy 
  • How to develop a skills policy